SCOR model

Above all a modelling tool that lets companies identify, manage and improve their supply chain processes — planning, sourcing, making, delivering and managing returns — with the aim of breaking down silos between company functions. SCOR provides a standard model and language for modelling and assessing the performance of processes, activities and operations. The performance indicators cover meeting customer needs in terms of quality, lead time and cost, as well as responsiveness, agility, cost and return on investment. To reconfigure processes and run continuous improvement programmes, the SCOR model recommends methods such as reengineering, six sigma, lean manufacturing, 5M and 5S.